Data Deletion
Effective 4 September 2026 · Mobium Labs · mobiumlabs.com
Deletion requests for any Mobium Labs product are handled by email. One message is enough.
This page is also the user data deletion instructions for any third-party platform integration, including apps registered with Meta. If you connected through a platform sign-in, you can additionally remove the product’s access in that platform’s settings — then send the request below and the underlying data is deleted too.
What to send
- Email mobiumlabs@gmail.com with the subject “Data deletion request”.
- Name the product the request is about.
- Include the email address or sign-in method used with the account, so the account can be located.
How the request is verified
The request must come from the email address linked to the account. If it does not match, one further question will be asked to confirm ownership before anything is deleted. Where a product has no accounts, name the entry and include the payment receipt or identifier so it can be matched to you. No other proof of identity is requested.
What is deleted
The account record and the content stored with it, or — for a product without accounts — the entries identified in your request. Requests are confirmed by reply, normally within 30 days of being received.
What may remain
Content kept only on your own device is removed by deleting the product from that device. Payment records are held by the app marketplace or the payment provider that processed the transaction, not by Mobium Labs, and they keep them to meet their own tax and accounting obligations. Where a product makes an entry public by design, that entry may stay visible as part of the product’s record; its own policy says so if it does. Support email and short-lived server logs may be retained where needed for security, accounting, or legal obligations.